Online Shopping Guide
- PayPal or iPay88 for credit card transactions (Visa, MasterCard & Amex).
- iPay88 for all local online banking (e.g. M2U, CIMB Clicks).
- Bank Deposit for cash bank-in via cash deposit machine or bank counter. Our account number will be displayed once you have completed placing your order.
Kindly provide your payment proof (print-screen for online payments/snap a picture of your bank-in slip if using Cash Deposit Machine) and email it to email@example.com with the title of 'Payment Proof for Order ___ '. We will email you the payment confirmation within 1-2 working days.
For any additional amount of money being banked in, we will place the cash together with your parcel (we advise no more than RM10 of extra money paid).
- We provide free local shipping across East + West Malaysia.
- All orders are shipped with Poslaju, Skynet, etc. A tracking number will be provided to you once the order is processed, which you can check here.
- All orders will be processed + shipped within 2-3 working days.
- For East Malaysia, it will take an additional 2 working days.
- Change of mind (for charms or accessories)
- Returning or exchanging a gift
- Wear and tear
- For purchases made via outlet, kindly return to any of our outlets with your original receipt.
- For purchases made online, kindly email us at firstname.lastname@example.org
Terms & Conditions for Returns + Exchanges:
- Merchandizes must be returned in their original condition and packaging.
- Returned item must be unworn or 100% new. We do not allow exchange or refunds if the item is not in its original condition or a defect is caused by the customer.
- We are not responsible for lost parcels that are sent back for returns or exchange.
- Exchanges can only be performed once.