Online Shopping Guide

Add as many items as you like to your shopping cart → click checkout when you are ready → provide delivery information → select payment method and you are good to go.

Paypal or iPay88 for credit card transactions (Visa, Master Card, Amex) 

iPay88 for all local online banks (eg. M2U, CIMB Clicks) 

Cash bank in via cash deposit machine or online manual transfer. Account number is as provided : 

MAYBANK 514486503124 Vintage Eighty Eight 

CIMB BANK 8600232449 Vintage Eighty Eight 

Place order on website → bank transfer (within 24 hours or subjected to cancellation)  → screenshot of proof of payment → email to hello@minimalistlab.com with title “payment proof for order ____” 

All international orders are processed in MYR regardless of currency displayed on site, using the latest exchange rates. 

Shipping rate varies with destination & will be reflected in the total payable amount.

Place orders & proceed to checkout → click “show order summary” → enter code into “Discount Code” field. 

Discount code only applicable for normal priced items.

Shipping Policy

We ship nationwide and worldwide. All orders are shipped from Kuala Lumpur, Malaysia.

Free shipping nationwide for local orders over RM80.

Free shipping for international orders with respective minimum purchase vary with country, click here for guidance.

All orders will be processed in 1-2 working days.

For estimated delivery time, another 1-3 working days to West Malaysia; 1-2 weeks to East Malaysia; up to 1 month out of Malaysia.

In light of the current COVID-19 situation, delivery times may be longer than usual. 

Free shipping across Malaysia with a minimum purchase of RM80.

For orders below RM80, shipping fee to West Malaysia is RM8.00; to East Malaysia is RM12.00.

Cost of redelivery for undelivered/returned parcels, RM8 to West Malaysia; RM12 to East Malaysia.

All local parcels are shipped with DHL eCommerce; Poslaju/J&T for some of the East Malaysia areas that are not under service of DHL.

Tracking number will be sms/emailed to you once order is processed.

Free shipping is available for purchases over fixed amounts and shipping charges vary with location, click here for guidance. 

Kindly provide the recipient's corresponding international contact number when keying in delivery details. 

All international parcels are shipped by DHL eCommerce and a tracking number will be sms/emailed to you once order is processed. 

MNML cannot be held responsible for any delays that may occur due to local duties and taxes, or any items that are lost in transit

MNML cannot be held liable for any orders held at customs, or the subsequent cost to release the items. Payment rates will vary depending on your country policies. 

For parcels that have been undelivered or returned to us, please note that redeliveries will be set according to standard shipping charges.

Product Query

MOMENTS

Necklace Types:

Basic Cable : Our classic essential chain that stays in style.

Beaded : Ideal to use for very simple-looking pendant. Also beautiful wearing it alone or for layering purpose.

Thick Rolo: A thicker basic chain, for extra durability.

Lengths:

40cm chain suits most S to M size ladies.

45cm chain suits L to XL size ladies, or for a looser fit.

Some chains come in adjustable length, in which you can self-adjust for 40cm or 45cm.

Bracelet Types:

Thin : Same width like our rolo necklace chain, this 1.5mm bracelet suits small charms and for an understated look.

Medium : 2mm width, our best-selling bracelet type.

Thick : 3mm width, extra sturdy due to its thickness, easily last a decade.

One size only, adjustable with a 5cm extension, fits almost everyone

Kindly click here for pictures for your understanding.

MOMENTS

Sterling Silver

Chosen for its strength and beauty, sterling silver is a semi precious metal which has a lifetime of durability.

The number “925” is used to specify that a metal is sterling silver.

Gentle to the skin, it is a non-reactive metal which is also ideal for sensitive skin.

Made of 92.5% silver and 7.5% copper, it is very durable and able to last for a lifetime.

Easy to shape into finer details due to its softness and flexibility.

Available in 3 tones:

Silver - with rhodium plating

Gold - with 14k gold plating

Rose gold - with rose gold plating

Kindly click here to learn more about the range of materials we incorporate into our products.

ELEMENTS

Titanium, stainless steel, brass, freshwater pearls.

MOMENTS

Sterling silver is a semi precious metal, which has a better lifetime in terms of durability. Identifiable with number “925” on the pieces.

Hypoallergenic and non-reactive metal, ideal for sensitive skin.

925 Sterling Silver with Rhodium Plating (silver colour)

Can be taken into the shower daily. Ensure shower gel is pH neutral.

Use bleach free and ammonia free silver polishing cloth labeled for tarnish removal to clean sterling silver jewellery.

Soap and hand sanitizer are great for polishing sterling silver jewellery occasionally.

Keep in an airtight bag or jewellery box when not wearing to prevent scratching and oxidation.

Avoid contact with perfume, lotion etc.

Examples of product: AliyaCoraLola

925 Sterling Silver with Rhodium Plating and CONTAIN STONES (silver colour)

Take special care of your dancing diamond jewellery due to the stone’s standing structure.

Do not wear jewellery with stones to shower and while exercising to prolong jewellery lifespan.

Use bleach free and ammonia free silver polishing cloth labeled for tarnish removal to clean sterling silver jewellery.

Soap and hand sanitizer are great for polishing sterling silver jewellery occasionally.

Keep in an airtight bag or jewellery box when not wearing to prevent scratching and oxidation.

Avoid contact with perfume, lotion etc.

Examples of product: AriannaGraceGianna

925 Sterling Silver with 14k Gold / Rose Gold Plating (gold / rose gold colour)

Do not wear gold and rose gold plated jewellery to shower and while exercising to enjoy your plated jewellery much longer and avoid the plating from getting stripped away.

Soap and hand sanitizer are great for polishing sterling silver jewellery occasionally.

Keep in an airtight bag or jewellery box when not wearing to prevent scratching and oxidation.

Avoid contact with perfume, lotion etc.

Examples of product: IvyLuaIris

Kindly click here to learn more product care. Rest assured that with necessary steps, the longevity of your jewellery can be enhanced.

ELEMENTS

Titanium / Stainless Steel

Strong and sturdy, gentle to the skin. 

Plated with gold, our titanium jewellery has a very high quality coating, making it suitable for daily wear even in the shower.

Expect scratches and loss of shine with heavy exposure to water and sweat after time.

To polish or to regain shine, simply use soap and water, or polishing cloth to buff. Heavy buffing may result in damages and scratches to the jewellery surface. 

Examples of product: Lock Pendant Bracelet, Croissant Dome Ring, North Star Heart Necklace

Brass with Real Gold / Rose Gold / Rhodium Plating

An anti-sensitivity and non-tarnish metal.

Do not wear to shower and while exercising to enjoy your plated jewellery much longer and avoid the plating from getting stripped away.

Examples of product: Triple Beaded Medi Necklace, Essential Hoop Earrings

Freshwater Pearls

A great finishing touch to your outfit. Perfect for the classy and elegant look.

Last on, first off. Pearls should be the final touch of your outfit. Avoid applying hairspray, makeup and perfume after putting it on. It should also be the first item to be removed once your day is over to avoid friction with other surfaces.

After every wear, wipe your pearls with a piece of soft cloth to prevent a buildup of oils or other substances that may have been in contact with your jewellery throughout the day.

Dedicate a space for your pearls, ideally keep them in a fabric lined compartment as they are prone to scratches.

Examples of product: Pearl Huggie Hoops Earrings, Asymmetrical Pearl Stud Earrings

Rusting will not be an issue since the quality of materials are guaranteed. They will however lose their shine over time.

Kindly refer to product care to learn more retaining the product’s shine and prolonging its longevity.

Exchange Policy

We offer a 14 days warranty for all products. Every item is screened and carefully packaged and hence, a defective product is highly unlikely.

Only defective items can be exchanged and other reasons such as change of mind, wear and tear, malleable or tarnishing of sterling silver jewellery will not be entertained. 

Do note that the nature of our sterling silver jewellery is that it can be extremely malleable, the product can easily be bent back into shape & keeping jewellery dry is essential to avoid tarnishing. 

Returned items must be in original condition and with packaging. Exchange is strictly not allowed if product is damaged by customer. 

Exchange can only be performed once.

We are not liable for lost parcels that are sent back for exchange.

We are not liable for any shipping fees incurred during the return and exchange process, unless for defective products.

No, the exchange process must be done on the same channels.

If you like to exchange a store bought purchase, kindly visit the outlet with your receipt and our staff will attend to you.

For purchases made online, kindly email us.

We do not offer cash refunds. Defected items will be replaced with a new one or converted to store credits.