We offer complimentary shipping for all orders above RM60 in Malaysia and SGD20 in Singapore—because thoughtful gifting and self-love should always feel effortless.

We ship worldwide! Find your country's shipping rate and the minimum spend to enjoy free delivery in the table provided below.

Expect your sparkles within 1–3 working days in Malaysia and Singapore, and 3–7 working days for international destinations.

Once your order is on its way, you can track its journey [here].

No worries—first, reach out to our delivery partners (DHL or Aramex). If you still need help, our customer service team is just a message away.

Use this text to answer questions in as much detail as possible for your customers.

While we don’t offer refunds, we’re happy to help with exchanges for online orders. Just send the unworn item in its original condition to:

Minimalist Lab, 29A (29-1), 1st Floor, Jalan 21/17, Seapark, 46300 Petaling Jaya, Selangor, Malaysia.

Contact our customer service from the WhatsApp link below (Operate Monday to Friday, 10am-6pm only)

All sale, earrings, and engraved pieces are final—these special treasures are made just for you.

• Our Moments series features 925 sterling silver with rhodium, gold, or rose gold plating, complemented by moissanite, cubic zirconia, and natural stones.
• Our Elements series is crafted with premium metals like titanium and stainless steel, with touches of glass for that elevated everyday look.

Yes, all Moments and Elements pieces are hypoallergenic and kind to sensitive skin, with zero to minimal nickel content.

To keep your jewelry glowing, store it in a dry place, avoid contact with water, perfume, and lotions, and wipe gently with a soft cloth after wear.

Discover the joy of collecting points, redeeming rewards, and being part of an exclusive community. Learn more and join us [MNML CLUB]

We welcome you at our stores in TRX Exchange, Mid Valley Megamall, Pavilion KL, and Sunway Velocity. For store details and in-store services, click [Our Stores].