Now that you're a proud new member of #MLsquad, here's the 101 of caring for your brand new ML Jewellery!
Our 14k gold and rose gold-plated chains and charms may lose its shine or darken over time. Simply use a dry, clean cloth to polish the jewellery and it shall regain its shine. However, avoid exposing gold jewellery to water, sweat and other chemical substances (e.g. shampoo, chlorine or perfume) or it may experience fading of colour. It is not possible to regain its shine if the gold or rose gold layer is worn off.
Our sterling silver chains and charms may darken or turn yellow over time due to oxidation. However, you can easily polish them with soap, lemon juice, or hand sanitizer. Oxidation (being exposed to oxygen) is a normal occurrence in our natural environment. Our silver collection is sturdy and can be taken with you wherever you go. We advise that you wear them daily; the oils in your skin work as the Fountain of Youth to silver and prevent oxidation.
We offer a 14-day warranty on quality issues, limited to materials and workmanship. This excludes wear and tear and change of mind. For items bought offline (from our outlets), you are required to return to the stores with your original receipt.
If you need further assistance, please do not hesitate to contact us.