Orders & Payments

Can I place my order over the phone?
Can I amend my order?
What payment methods do you accept?

Shipping & Deliveries

Where do you ship to?
Duties and taxes
How do I track my order?

Returns & Warranty

Can I return my item?
What are the terms & conditions to exchange a product?
Is free shipping available to exchange products?
Can I exchange an item I purchased via online platforms and your outlets?
Can I refund?

Product Care + Materials

How do I take care of my jewellery?
Will the jewellery rust over time?